We suggest booking early to the best time and date available. However, latest you should book is 2 weeks in advance from your desired event date.

You can call us at 408.200.8888 to inquire about the time and date availability.

The reservation date can be changed if we are notified within 7 days of booking date. We will do our best to accommodate you based on availability.

We cannot guarantee that we can increase your seating in private room once a reservation has been made. If you do think more guests will attend, please let us know and we will increase the seating occupancy if available. Additionally, we will charge for the number of children booked. If not all the children attend the party, we will still charge for the minimum of 15 children, regardless of the final head count. We only guarantee seating for paid children.

You should arrive 30 minutes early to check in with your party host/hostess. Your guests will not be allowed into the play area until you arrive. Your guests should arrive when the party time is set to begin. At this time you will need to decide what type of pizza and drinks you would like for your event and the host/hostess will review with you how the party will run and see if you would like to add on any party upgrades.

Children not meeting the age or height requirements will not be charged for since they can not play on air-flatable rides in the BouncePark. Toddlers (under 2 yrs old) will only be charged for if you want them to play on air-flatables in the BouncePark. Adults and adolescents, who are not allowed on the air-flatables for safety reasons, can enjoy there time in our GameZone where we feature over 40 of the latest redemption and arcade games!

No, we do not charge for the adults attending the party. However, we would like to know how many may be attending so that we may accommodate them. Our party room typically has the capacity to accommodate up to 40 guests. If you would like to order extra pizza and drinks, let your host/hostess know. If you wish to order additional food, please see Party Catering Menu. Food is made fresh-to-order from our Fly ‘N’ Dine Restaurant.

Yes. We are not a drop-off facility, and a party child’s guardian must remain on the premises at all times.

No. The only outside food allowed is a birthday cake. Food can be purchased from our Fly ‘N’ Dine Restaurant. Please see our Party Catering Menu for details. Guests will be fined a minimum fee of $350 and may be asked to leave the facility if they bring in outside food. Any special dietary needs due to medical reasons such as food allergies, diabetes, and medical diets must be documented in writing and signed by both the parent and family doctor.

Yes, you may bring your own party ware such as plates, napkins, tablecloths and tabletop decorations. We do not allow piñatas, confetti or glitter. Only use blue painter’s tape for easy non-damaging removal. No other tape or tack maybe used. If you have a special sign or banner that you are interested in displaying. No outside helium tanks are allowed in our facility. We offer helium balloons and Mylar balloon options (please see Add-On items). If you decide to bring your own decorations, you will have access to your party room at your designated party start time and bare sole responsibility for all set up and clean up of your own party décor. Please allow time for your decorating needs. You cannot enter the room early or before the start of your party to decorate and there will be no additional time in given in the party room for your own décor needs, NO EXCEPTIONS!

Yes, party guests must keep wristbands on at all time. Wristbands allow re-entrance to Bounce Park and the private party room.

Party sessions are a total of 2 hours. Guests will have access to party room at the start of the designated party time. During the sessions guests are granted access to BouncePark, where they can enjoy the air-flatable rides along with access to our Game Zone, where we feature a wide selection of the latest child-friendly arcade games, kiddy rides and redemption games.

You are you required to leave the Party Room and BouncePark immediately once your party time has ended. The private party room will need to be vacated so that we can set up for the next event. No exceptions. However, you are welcome to stay within the GameZone or the BouncePark at an additional cost. A reduced rate is available for additional play inside BouncePark (See Party Host).

All guests must exit the party room two hours after their party start time. No Exceptions.

For party child with Party Package that includes an all-day BouncePark pass can access playground the entire day. However, all guests must exit the party room 2 hours after their party starts time.

Socks are required to play on air-flatable rides. Also, we suggest guests wear long sleeve shirts and pants.

Yes, our staff is ready to help you clean up and get you going after the party.

The Bounce-A-Rama staff is trained to provide outstanding customer service. Your generosity is greatly appreciated, especially after a job well done.